Wednesday, March 14, 2018

Responsibilities not Visible on Home Page


Error: All the responsibilities along with user are active on GFP but when user try to login he is not able to see any responsibility on home page.

Solution: We need to follow below action plan to resolve the issue:


1. END DATE the USER (not the responsibility) and save the record.
2. Run the request 'Sync responsibility role data into the WF table' with default GFP parameters
3. Run the request "Synchronize WF LOCAL tables" with default parameters
4. Run the request "Workflow Directory Services User/Role Validation" (with parameters 10000, yes, yes, yes).
5.Remove the end date of user account.
5. Have the user log off and back on and verify that the responsibility appears.

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