The Order to
Cash Process flow starts with entering the order with a standard item into
system. When you enter an order, the item are validated in oracle inventory,
the price is calculated for the items using the pricing engine; the
availability of the items are checked and may be reserved. Once all the
required fields are entered on both the header and the lines, you can book the
order. When you click on the Book Order button, the API OEXUBOKB.pls, checks if
the order is eligible for booking. If eligible the order is booked and the
order header status would change to booked. The next step is the
pick release with which you move the items from the warehouse to the
staging area. The next step is to ship confirm, to indicate that the items are
loaded on to the carrier from the staging area. When you run Ship Confirm, the
system decrements inventory and updates sales order line status. This
information is then transferred through the Auto Invoice to Account Receivables
for invoicing. Then you sent the invoice to your customer for the items shipped
and then perform the cash management and bank reconciliations.
Order Management
receives detailed item information from the Inventory application
and price list information from the Pricing application. Orders and
returns can be entered manually or imported through an EDI, CRM, or external
source. Once in the system the order is ready to be pick released and shipped,
if needed by the Shipping application. It can then proceed through the Auto
Invoice program into the Oracle Receivables application to be invoiced. All of
the accounting information is transferred to the General Ledger by the
Inventory and Receivables applications.
The required fields to enter on the sales order header
are the customer name or number and order type. Other values such as Ship-To
Address, Bill-To Address, Shipping Method, and Price List default.
The order number is generated based on the order type. The required fields to enter
on the sales order lines are Ordered Item and Quantity. Again, based
on defaulting rules and setups in Pricing, Inventory and Shipping, the other
values would default on the sales order line.
Setup steps for
executing the Order to Cash flow with a standard item:
· Prior to order
entry, the items should be created / defined in inventory module using the
master items screen and assigned to the shipping organization. Check the blog post for the related setups
· Add the item to
the price list or create a new price list.
· Transaction Type
must be defined
· Document Sequence
must be assigned to the document category.
· Customers must be
defined
· Salespersons must
be defined
· Shipping Roles
should be granted to the user.
· Ensure that the
items are available in your shipping sub inventory or perform miscellaneous
transactions to augment the same.
Following are some useful related links:
Check the
blog post for tables involved in various stages of O2C
Check the blog post on queries involved in Order management
Order to Cash flow with tables involved in various stages:
Order to
Cash flow with statuses at various stages:
All possible flow statuses of the order/line:
• OE_ORDER_HEADERS_ALL.flow_status_code: Order Header
(Entered) àBooked Order (Booked) à Closed Order (Closed)
• OE_ORDER_LINES_ALL.flow_status_code: Order
Line (Entered) à Booked Order (Awaiting Shipping) à Pick
Released(Picked/Staged) à Ship Confirmed (Shipped) à INV/OM interfaced (Fulfilled)à Close Order (Closed)
1. Enter the order
header, line details and Book it:
Responsibility: Order Management Super User, Vision Operations
(USA)
Navigate
to Orders, Returns à Sales Orders
Open the Sales Orders Window
Order Number: 66413
Open the Sales Orders Window
Order Number: 66413
2. Schedule order:
· Check if the order
lines are scheduled or not. If any of the order line is in BOOKED status, it
means that the order line is not yet scheduled.
· Run the Schedule
Order concurrent program to schedule the order. After the
concurrent program is scheduled the order line will move to Awaiting
Shipping status.
· Still if the order
lines do not go to Awaiting Shipping, check for any
holds on the order line/ header. Release the holds (if any) and re-run theSchedule
Order program.
· You can even
schedule the order line in the following way: Right click on the order line
and progress the line to schedule it. Check the OM scheduling related setups
Order tables:
OE_ORDER_LINES_ALL.visible_demand_flag:
visible_demand_flag= Yes lines will be made available
as Demanded to Planning
Shipping tables: The shipping tables get populated after order
scheduling.
WSH_DELIVERY_DETAILS.released_status: monitors the
shipping process of the order line
WSH_DELIVERY_ASSIGNMENTS: Assigns delivery details to a delivery
and/or a parent delivery detail.
Once the order is booked from the application, following changes
occur in the backend
§ OE_ORDER_HEADERS_ALL
(flow_status_code as BOOKED, booked_flag updated to Y)
§ OE_ORDER_LINES_ALL
(flow_status_code as AWAITING_SHIPPING, booked_flag updated Y)
§ Since the order is
now booked, delivery details of the order are created in WSH_DELIVERY_DETAILS
table. WSH_DELIVERY_DETAILS has delivery lines and LPNs.
OOL.line_id = WDD.source_line_id
§ These delivery
details information can been viewed form ‘Shipping Transactions Form’ and
the delivery status in the application will be as ‘Ready to Release’
§ WSH_DELIVERY_DETAILS.released_status
=’R’
§ WSH_DELIVERY_DETAILS.Release_Status
can have any of the below valid values
§ WSH_DELIVERY_ASSIGNMENTS
(WDA) assigns delivery details to a delivery and/or a parent delivery detail
(LPN).
WDA.delivery_detail_id = WDD.delivery_detail_id
§ WSH_DELIVERY_ASSIGNMENTS.delivery_id
will be NULL as still pick release operation is not performed as final delivery
is not yet created.
§ At the same time
when order is booked ‘Demand interface program’ is triggered in the background
and demand of the item with specified quantity is created and these demand
information is stored in MTL_DEMAND.
MTL_DEMAND.demand_source_line = OOL.line_id
3. Pick Release
the Sales Order
· Navigate to the
Shipping Transaction Form (Shipping à Transactions)
Enter the following in the Query Manager window and click Find
From Order Number =
66413 To Order Number = 66413
· On the Shipping
Transaction Form select Launch Pick Release from the Action menu and click on
GO button.
· If Auto Pick
confirm is not selected while pick release, then we have to manually
do the transact move order process. In fact pick confirm also triggers the
transact move order process in which the inventory is moved from item
sub inventory to staging area.
Order line status becomes ‘Picked’ on Order and ‘Staged/Pick Confirmed’ on Shipping Form.
Order line status becomes ‘Picked’ on Order and ‘Staged/Pick Confirmed’ on Shipping Form.
§ MTL_MATERIAL_TRANSACTIONS_TEMP
(Record gets deleted from here and gets posted to
MTL_MATERIAL_TRANSACTIONS)
§ OE_ORDER_LINES_ALL.flow_status_code
=’PICKED’
§ MTL_MATERIAL_TRANSACTIONS
is updated with Sales Order Pick Transaction
MMT.trx_source_line_id
= OOL.line_id
§ MTL_TRANSACTION_ACCOUNTS
is updated with accounting information
§ WSH_DELIVERY_DETAILS.
released_status=‘Y’ (‘Released’)
§ WSH_DELIVERY_ASSIGNMENTS,
MTL_ONHAND_QUANTITIES are updated accordingly
Note: Pick Confirm step can be eliminated if ‘Auto Pick Confirm’
is selected as ‘YES’ while performed manual pick release. If Pick
release is done through shipping transactions form and if you want to perform
auto pick confirm then picking rules setup has to be done.
4. Ship Confirm
the Sales Order
· Navigate to the
Shipping Transaction Form (Shipping à Transactions)
· Enter the following
in the Query Manager window and click Find
From Order Number = 66413 To Order Number = 66413
· On the Shipping
Transaction Form navigate to the Delivery Tab and select Ship Confirm from the
Action menu and click on GO button. Ship confirm process triggers the
Interface Trip Stops concurrent program.
o OE_ORDER_LINES_ALL.flow_status_code
=‘SHIPPED’
o WSH_DELIVERY_DETAILS.
released_status=‘C’ (‘Shipped’)
o Data from
MTL_TRANSACTIONS_INTERFACE is moved to MTL_MATERIAL_TRANACTIONS and
MTL_MATERIAL_TRANSACTIONS is updated withSales Order Issue transaction.
o Data is deleted
from MTL_DEMAND, MTL_RESERVATIONS and WSH_NEW_DELIVERIES
o Item reduced from
MTL_ONHAND_QUANTITIES
MTL_TRANSACTION_ACCOUNTS is updated with accounting information.
Following are the pick release status:
Table: WSH_DELIVERY_DETAILS
Column: RELEASED_STATUS
Possible Values:
B: Backordered- Line failed to be allocated in Inventory
C: Shipped -Line has been shipped
D: Cancelled -Line is Cancelled
N: Not Ready for Release -Line is not ready to be released
R: Ready to Release: Line is ready to be released
S: Released to Warehouse: Line has been released to Inventory for processing
X: Not Applicable- Line is not applicable for Pick Release
Y: Staged- Line has been picked and staged by Inventory
C: Shipped -Line has been shipped
D: Cancelled -Line is Cancelled
N: Not Ready for Release -Line is not ready to be released
R: Ready to Release: Line is ready to be released
S: Released to Warehouse: Line has been released to Inventory for processing
X: Not Applicable- Line is not applicable for Pick Release
Y: Staged- Line has been picked and staged by Inventory
· Verify the details
on the Confirm Delivery window and click OK and close the window.
5. Run the Interface
Trip Stop – SRS Program
· The Interface Trip
Stop (ITS) will be trigger at the time of Shipping if check box “Defer
Interface” is not check. ITS can also be executed from concurrent request.
Interface Trip Stop has two main components:
Interface Trip Stop has two main components:
1. Update the Order
Management Data (oe_order_lines_all)
2. Trigger the
Inventory Interface (to Update the Inventory tables)
· ITS updates the
following fields on oe_order_lines_all table:
· Shipped_quantity
· Shipping_quantity
· Actual_shipment_date
· Inventory Interface
will be trigger only if the first part, that means related to OM has
successfully completed and flag OE_INTERFACED_FLAG = ‘Y’ on WSH_DELIVERY_DETAILS.
If value of this flag is N/P then Inventory Interface will never be
triggered. And even if you try to submit the Inventory Interface from SRS,
delivery detail with oe_interfaced_flag =’N’ will never be picked up.
o oe_interfaced_flag
= Y -- signifies ITS has interfaced shipping data to OM
o inv_interfaced_flag
= Y -- signifies ITS has interfaced shipping data to INV
Navigate to Shipping Interfaces window (Shipping à Interfaces à Run)
Select the Interface Trip Stop - SRS Program from the LOVs
On the parameters window enter
Mode = All
Click on the OK
button and then on the Submit button:
6. Run the Master
AutoInvoice Program
Navigate to the Run AutoInvoice window, (Interfaces à AutoInvoice)
Select the AutoInvoice Master Program from the LOV
On the parameters window enter
Invoice Source = ORDER ENTRY
Default Date = Enter Today’s Date
(Low) Sales Order Number = 66413
(High) Sales Order Number = 66413
Then click OK and
Submit button.
7. View the
Transaction created by the AutoInvoice Program
· Navigate to the
Additional Line Information window, (Orders, Returns àOrder Organizer)
· On the Find Order
window, query your order number = 66413
· On the Order
Organizer window, navigate to Lines Tab and click on Actions button and select
the Additional Line information and click OK.
8. On the Additional
Line Information window, navigate to Invoices / Credit Memos Tab and click on
the Invoice Details button. This would open Transactions window, where you can
see the invoice details.
Following is an important Query which gives the joining between OM, WSH, AR Tables
SELECT ooh.order_number
,ool.line_id
,ool.ordered_quantity
,ool.shipped_quantity
,ool.invoiced_quantity
,wdd.delivery_detail_id
,wnd.delivery_id
,rctl.interface_line_attribute1
,rctl.interface_line_attribute3
,rct.org_id
,rct.creation_date
,trx_number
,rctl.quantity_ordered
,rct.interface_header_context
FROM oe_order_headers_all ooh
,oe_order_lines_all ool
,wsh_delivery_details wdd
,wsh_new_deliveries wnd
,wsh_delivery_assignments wda
,ra_customer_trx_all rct
,ra_customer_trx_lines_all rctl
WHERE ooh.header_Id=ool.header_id
AND
wdd.source_header_id=ooh.header_id
AND
wdd.delivery_detail_Id=wda.delivery_detail_id
AND
wda.delivery_id=wnd.delivery_id
AND
rctl.interface_line_attribute1=to_char(ooh.order_number)
AND rctl.interface_line_attribute6=to_char(ool.line_id)
AND
rctl.interface_line_attribute3=to_char(wnd.delivery_id)
AND
rctl.customer_trx_id=rct.customer_trx_id
AND
rct.interface_header_context='ORDER ENTRY'
O2C: Accounting Entries:
Transaction Event
|
Debit
|
Credit
|
Module
|
Enter Sales Order
|
No Accounting Entry
|
Order Mgmt
|
|
Book Order
|
|||
Pick Release Order
|
|||
Ship goods to customer
|
Cost of Goods Sold a/c
|
Inventory a/c
|
Inventory
|
Issue Invoice
|
Receivables a/c
|
Revenue a/c
|
Receivables
|
Collecting Payment
|
Cash/Bank a/c
|
Receivables a/c
|
Receivables
|
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